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Partnering up has its advantages

July 27th, 2006

by Stephan Spencer

Have you considered incorporating content partners and marketing partners into your online strategy? For example, partnering with content providers who could augment your own content with additional related content? Or partering with sites whose visitors match your target market?… If, for example, you wanted to reach women online, you could partner with a site like iVillage.com and build a microsite together, then have them promote it through their site and subscription lists.

Think about the sites you advertise on as potential partners. Join forces and create a microsite together and then promote it to a joint captive audience. Or make a deal with them and syndicate some useful content onto their site. For example, you could develop a whole library of useful tips and, rather than doing standard banner ads, you could provide these tips to your partner, who would then fold it with the rest of their content. Et voila!… “Sponsored content”!

Even better if, between the two of you, you can develop some sort of “hook” or viral component, such as a funny video, an addictive game, a downloadable ebook, worksheet, calculator, widget, etc…

Got an example to share of a site where the whole is greater than the sum of the partners? Post a comment!

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New WordPress Plugin for SEO

July 14th, 2006

by Stephan Spencer

I’ve just released “SEO Title Tag”, a plugin for WordPress. As the name implies, it allows you to optimize your WordPress site’s title tags in ways not supported by the default WordPress installation. For example:

  • If you define a custom field (called “title_tag”) when writing or editing a post (or static page), that custom field will then be displayed as the title tag.
  • The post title and blog name are reversed for better keyword prominence within the title tag.
  • You can shorten or eliminate the blog name altogether from your title tags.
  • You can define a custom title tag for your home page through the Options page.
  • It will use the category’s description as the title on category pages (when defined).
  • If you’re using the UltimateTagWarrior plugin, it will put the tag name in the titles on tag pages.
  • It will also cook you dinner and all sorts of other amazing, useful stuff (not really).

Get the plugin now: SEO Title Tag WordPress Plugin

I’d love your feedback, as this is my first WordPress plugin.

Enjoy!

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Your link building strategy, PageRank, & pieces of the linking puzzle

July 12th, 2006

by Stephan Spencer

Link building is not all about transferring PageRank. Don’t get caught in the trap of basing your decision on high PageRank score alone. There are other considerations to be taken into account.

For example, your backlinks need to represent a range of importance scores (PageRank) so that Google doesn’t construe your link network as unnatural. Building links exclusively or mostly from high PageRank endowed sites may flag your site for artificially trying to boost your PageRank. And do you really want to attract additional scrutiny?

For long term benefit and security, sites that are selected for inbound links should be from an on-topic neighborhood, have aged domains, and if possible, have .edu and .gov sites in there. The list of sites needs to be analyzed to ensure that there are no technical limitations that slow the flow of “link gain” (e.g. PageRank). For example, the directory Gimpsy.com has let pages with session IDs (”PHPSESSID”) in the URLs slip into the indices, which makes it less ideal as a backlink.

In general, all links help (unless from “bad neighborhoods”), regardless of their PageRank. Some of the links NEED to be topically-relevant or your site is going to appear unfocused and the links won’t appear to have been “earned,” but instead bought, borrowed, bartered or stolen.

Directory submissions should be a component of your link building strategy, but don’t put too much emphasis on them. As Stuntdubl says, you need to balance the link equation and not rely too heavily on directories, and you need to spread your submissions out over time.

Certain directories are considered to be “hubs” or “authorities” or both (unfortunately only the search engines know which ones, so try to cover your bases as best you can), in which case it may be used by a search engine as an indicator of the topically-relevant neighborhood that your site belongs in.

Bear in mind that toolbar PR scores are months old and can’t really be trusted. The REAL PageRank is outside of our grasp, locked up within the Googleplex.

Also bear in mind that PageRank is Google-specific. That’s not to say that you can’t use PageRank to make some inferences about the importance of a page in the eyes of Yahoo! and MSN Search. The concept of “link gain” or weighted link popularity is alive and well at Yahoo and Microsoft, they just have different ways of calculating it and names for it. At Yahoo it’s been referred to as “Web Rank” and “link flux” (a term from their days at Inktomi). I don’t know what MSN calls it. The higher the PageRank, the more useful it is as an indicator of a powerfully important site across all 3 engines. For example, I’d have little doubt that a PageRank 9 link would be an amazing link opportunity that would reap benefits across Google, Yahoo, and MSN Search.

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The death of the pop-up

June 30th, 2006

by Stephan Spencer

Seems like just about every toolbar out there includes a popup blocker (e.g. Google Toolbar, Yahoo Companion Toolbar). Plus, many web browsers are offering this capability built in. In addition, there’s antivirus / personal firewall security software like Norton Internet Security that blocks pop-ups (heck, Norton is so overly zealous, it strips out referrers so web marketers can’t tell where their traffic came from!).

Furthermore, don’t count on content within a pop-up getting indexed in the search engines. That’s because pop-ups rely on JavaScript — a roadblock to search engine spiders.

The short of it is, my advice is this: stop using pop-ups.

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Online retailers doing wikis?

June 27th, 2006

by Stephan Spencer

In the past I’ve made the case for using wikis for online marketing.

Perusing Amazon.com recently I saw that there were already over 7500 product wikis contributed by Amazon customers. Cool! (Unfortunately not a single one of their wikis is indexed in Google because of the search engine unfriendly way they’ve implemented wikis on their site. Indeed, I couldn’t even find a way to link to their wikis from here, because links like this one expire and stop working after a while.)

It made me wonder how many other e-commerce sites were embracing wikis as a way to augment their product information and encourage customer participation in the site. I??haven’t heard of any other online retailers doing this.

Know of any etailers experimenting with wikis?

There is the ShopWiki website, which is not an online retailer but a site targeted to online retail. ShopWiki was founded by Kevin Ryan and Dwight Merriman (DoubleClick’s former CEO and former CTO, respectively). There is some good stuff in ShopWiki. For example, if you are looking to buy a compound bow, there is great buying guide as well as an explanation of how a compound bow works, type of material used in its manufacture, etc. (Unfortunately, like with Amazon’s wikis, ShopWiki’s wikis — including their buying guide on the compound bow — aren’t making it into Google. Fewer than 72 wiki pages are indexed).

Not strictly an online retail wiki, yet it overlaps partially with the ShopWiki is wikiHow, a how-to manual launched by the dotcom eHow. I am unclear why eHow started a separate wiki rather than folding it into eHow.com. I think they should have just opened up their eHow site for user contributions.

I think a wiki is especially suited to applications such as buyers guides, encyclopedias, glossaries, manuals, travel guides, etc when you want to elicit user contributions without making visible a lot of back-and-forth discussion. The real value is in the final product, not in the discussion that got to that point. That is where a wiki really shines.

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The Long Tail and prioritizing your time on design and SEO

June 26th, 2006

by Brian Klais

I am a big fan of the Long Tail, the term coined by Chris Anderson, Executive Editor of Wired Magazine to refer to what happens in economics when the bottlenecks that stand between supply and demand in our culture start to disappear and everything becomes available to everyone.

In this article I found it quite interesting that UIE applied the concept of the Long Tail to prioritizing where you spend the bulk of your time on design and usability. Sure, there are a few pages that get a large chunk of traffic, such as the home page, but that doesn’t mean that that is where you should spend most of your design time. Instead look at the buckets of pages that add up to a large chunk of your traffic. For example, if all of the articles on your site add up to a large amount of your traffic, then you should spend a reasonable amount of your time in your redesign focusing on the articles template.

I think this same argument applies to search engine optimization (SEO) as well as to design. If your product pages account for 50% of your traffic, half of your SEO time should be spent on the product pages (rather than your articles, FAQs, etc.).

Spend your time on the tail!

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When advertisers hurt your brand

June 26th, 2006

by Stephan Spencer

The other day when I was on whitepages.co.nz I kept getting this tasteless banner ad:

Not only did I find the ad irritating and gross, I thought less of the White Pages brand after I saw it. It is an animated GIF banner, where the piece of poo actually flies across the ad from left to right and then hits the spinning fan, making the whole banner go brown. Nice.

Whoever at the White Pages approved that banner ad for publication should be fired.

I have also seen plenty of ads placed in email campaigns that hurt the brand. Here’s an ad in an internet.com newsletter that cheapened the JupiterMedia brand while simultaneously flagging the email for spam filters (the Alt tag associated with this banner ad was “Work From Home” — a terrible thing to say in an email campaign if you want your campaign delivered):

It always amazes me how email ads get approved when it’s so obvious that they are going to cause the campaign’s deliverability to tank. Like this one:

Some people think email marketing is horribly expensive. If only they knew about VerticalResponse. We give you the power to create, send, and track your email campaign, right from your web browser — for less than 1c an email! NO set-up fees, NO contracts, NO hidden charges. And it’s easy, too! See for yourself by creating your own test mailing — FREE. Get started today!

Some big no-no phrases in the above email ad, including: “no hidden charges” and “see for yourself”.

In short, your website and your email campaigns are a reflection of your brand. The advertising you accept for display on your site and in your emails is also a reflection of your brand. So think carefully before you take on an advertiser or accept a creative that isn’t “on message.”

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What to do about copyright infringement of your website?

June 20th, 2006

by Stephan Spencer

They say that “Imitation is the sincerest form of flattery.” But not if you’re a site owner! I’ve seen designs copied, content copied, even entire sites copied. It’s so easy for someone to “view source” and take whatever they like, without regard to copyright.

You can locate copyright infringers pretty easily with Copyscape if they’ve lifted some of your page copy. It’s much more difficult if they’ve limited their sticky fingers to just your design.

So far I’ve discovered by tip-off or by chance that our Netconcepts.com site design has been “pinched” at least 3 times. One of them was a fairly big company. More than a year and they finally stopped using our design, but the evidence of their misbehavior is permanently archived in the Wayback Machine (hint: pick a date in 2004 and compare with my company’s site). In fact, the Wayback Machine is quite useful in that it can serve as indisputable proof of who is the source and who is the copy: whichever site shows the design in use before the other is the source.

The way I see it, you have five options for dealing with an infringer:

  • Do nothing,
  • file a DMCA infringement notification with Google, to get them yanked out of Google,
  • contact the infringing company’s CEO,
  • “out” them on your blog :-)
  • have your lawyer send them a nastygram.

I have to admit that we’ve often done nothing, just because we’re so busy. Eventually they’ll redesign (maybe pinching another design from somewhere else?). Of course that’s not a great option if you’re serious about protecting your IP (intellectual property) rights.

With our most recent infringer, we’ve taken a more active role. We spoke to their CEO. He asked for 2 months to redesign, which we’ve granted them.

So, what would you do? What’s the most legally correct response? The most pragmatic response?

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Microsites with “pass it on” appeal

June 16th, 2006

by Stephan Spencer

Microsites can be really good at going “viral” if they are clever and have “pass it on” appeal. Subservient Chicken, Burger King’s microsite was such a site. It featured a person dressed up in a chicken suit wearing lingerie. You could give it commands by typing them into a box. Pretty weird. Not surprisingly, it became quite popular and went viral.

You improve the chances that your campaign will go viral if it’s a microsite because then it’s at an arm’s length from your corporate/brand site. Corporate sites rarely go viral. Subservient Chicken, for instance, surely had more “pass it on appeal” as a separate site than as a subdirectory within the BurgerKing.com site.

Emerald Nuts launched a funny microsite called AngryLeprechaun.com, which they tied in with their very expensive Super Bowl commercial and promoted through press releases. The site was a spoof; supposedly a leprechaun was supposed to be in the television commercial and was edited out in the final cut. Consequently, the leprechaun was very angry about it so he set up his own website. Visitors can watch the ‘unedited’ video clips with him in the commercial. Cute idea.

Another funny microsite is the counterfeit Mini spoof site. Brilliant!

What are your favorite microsites? Post a comment!

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We’ve Googlized a client’s home page!

June 15th, 2006

by Stephan Spencer

I’m usually of the mind that home pages should be rich with textual content so the search engines have something to sink their teeth into. In most cases it’s your home page that gets the most weight of all the pages of your site, so you don’t want to squander that opportunity. However, there are (rare) exceptions to this — times when another approach is in order — where you strip away all but the most essential components (sometimes all the way down to just a search box).

Trustcite.co.nz home page screenshotThis is referred to in some circles as “home page Googlization.” Usability guru Jared Spool recently blogged about home page Googlization. I pretty much agree with his take on this subject. However, we felt that the homepage of our client TrustCite was an exception that warranted Googlizing. The design is very minimalistic. Have a look at it. For this site, simplicity and responsiveness was of primary importance, because the site is meant to become a frequently used resource for New Zealanders. Its singular purpose is to help Kiwis find reputable tradespeople and service providers by relying on feedback from the user’s social network. The primary method of locating these suppliers is through the search box, although there are strong trigger words on the page tucked away under the “Browse categories [+]” link.

Other examples of sites where I think home page Googlization would be in order:

  • Wikipedia (rarely are any of the trivia featured on the home page of interest to me, and never has this filler content been what I went to Wikipedia for)
  • most bank homepages (all I care about as a customer is the online banking login form… take me to my money!)

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